FAQ

Frequently Asked Questions

Do you accept independent entries?

No. Dancers are allowed to come compete without their full studio present but they must be registered for our event under their studio name by the studio director. All event communication will be sent directly to the studio director via their DanceBug account.

When will the schedule be posted?

Schedules will be emailed to studio owners 7-10 days prior to the event.

How do I get my score sheets after the event?

Score sheets will be emailed to you by the Wednesday after the event.

Where and when will results be posted?

Results will be posted to the website under the Results tab by the Wednesday after the event.

How do I view my judge’s critiques?

Your judge’s critiques will be available for viewing online the Monday following the event by visiting www.dancebug.com and using your DanceBug account log-in. If you’re having trouble logging in, try using the “forgot password” feature available. If you’re having access problems or any other issues relating to Video Judge, please contact support@videojudge.com.

Where can I view photos of the event?

Please visit www.dancebug.com to view and purchase photos and videos from the event.

Do you offer refunds for students that drop out or are injured?

We do not offer refunds. If a doctor’s note is provided for the injured dancer we will issue a studio credit(in the amount originally paid) to be used at any other future EnerGy event.